Social Engineering

Your people are the first line of defence

The Challenge

Most attacks don’t need malware. They need a busy person: an urgent request, a request for secrecy, changed banking details or a reason to skip the normal process.

How iCloudz Solves It

We run social engineering assessments, including phishing simulations, to show how your team responds to realistic attacks.

We deliver security awareness training that teaches staff to spot the warning signs and verify before they act.

We help you put simple controls in place, such as call-back verification on any change to payment details.

Frequently asked questions

What is social engineering?

Social engineering is when attackers trick people rather than hack systems, for example through phishing emails, fake invoices, phone calls pretending to be IT support or deepfake voices of executives.

How do you test our staff?

We run simulated phishing and other controlled tests, then give targeted training to the people who need it and report how your organisation improves over time.

What is business email compromise?

It is a scam where criminals hijack or imitate a real email account, often a supplier or executive, to redirect payments. Verified payment processes, email security and staff awareness are the main defences.

How often should staff be trained?

Short, regular training works better than one long annual session. We recommend monthly micro-lessons and simulations, with extra training for finance and executive teams who are targeted most.